Customer Service

AFTER-SALE SERVICE AND SHREDDERS CUSTOMER SERVICE

Whatever the problem, we’ll stay with it until it’s resolved and you’re satisfied.

A quick response from our remote help-desk, the availability of technical documents for all the quite 4000 machines sold, a long-term expertise in trouble-shooting, repairing and machine maintenance, a worldwide travelling staff for on-site interventions, define the standards of what we intend with customer-oriented attitude. Shredders customer service with our qualified personnel in the ordinary and extraordinary maintenance of industrial shredder, grinder and waste crusher

 

For any inquiry regarding spare parts, technical assistance and on-site maintenance services, please call us at:

 

E: service@satrindtech.com
T: +39 02 2506 0255
F: +39 02 9037 6035

BLADES SHARPENING

Lifetime of a blade set is one of the main features customers should evaluate before buying a shredder.

SPARE PARTS AND MAINTENANCE

We only sell original parts, the same we use for building our shredders and our personnel is available for scheduled ordinary or extraordinary interventions, either at our workshop or at customer’s location.

ADDITIONAL SERVICES

Copies of the original documents related to our shredders are available in case of need and our After Sales Department is available with a competent and quick-time remote help-desk. The engineers’ team of our After Sales service is up for maintenance and technical assistance on the machines.

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